FAQs
Find answers to our most frequently asked questions below! If you can't find what you're looking for please reach out to us at shopella2022@gmail.com with any questions, our team will respond within 24 hours.
We offer store credit for items returned within 14 days of purchase. The tags must be on and the clothing cannot look worn in order for us to issue store credit. We offer store credit only.
Our current processing time is 2-3 business days.
We use UPS for standard and express shipments. All economy shipments are sent via USPS. We offer free shipping for orders over $75.
When your order ships you will receive a confirmation email with your tracking number. You can enter that number here to track your order.
Most of our items run true to size, and are available in sizes S-L. We do offer some items in XS. All items have a note about the size the model is wearing in the photo as well as the fit. We will always let you know if items run small or large in comparison to standard S-L sizing.